Back Office Support Services
Who TEAM is For
Who TEAM is For
Who TEAM is For
Back Office Support Services
Back Office Support Services is an administrative and financial specialist supporting the recruitment agency industry
Doing things the right way has brought us a long way
When we started Back Office Support Services way back in 1998, we wanted to help recruitment agencies of all shapes and sizes prosper and grow. But we also wanted to make sure we did it the right way – so we drew up a set of core values, which we still work to today.
Since then those values have helped hundreds of recruiters to build successful and profitable agencies. We have grown a bit ourselves and now employ over 40 people in our Head Office in Congleton, Cheshire. As a team we’ve built long-term relationships with agencies who trust us completely to take care of their administrative, financial and legal responsibilities. We’re all fanatical about providing a level of customer service that keeps our agency partners and their clients 100% happy.
We’ve always done things the right way.
· Payroll
· Credit Control
· Invoicing
· 100% Funding
· VAT Management and Funding
· Bad Debt Protection
· Compliance
· Electronic Timesheet Portal
· Dedicated payroller
· Dedicated credit controller
We are passionate about our own customer service and are constantly looking for ways to improve the client experience. All of our staff are focussed on building strong relationships with our clients to offer a personalised service. Our very high agency client retention rates are proof of this.
At Back Office, we have a strong belief in transparency so our service does not contain any hidden charges. This includes no minimum annual fee, no concentration restrictions and no set-up fees. Our fee is simply based on your pre VAT sales revenue.
We only work with recruitment agencies and quite a few members of the Back Office team come from a recruitment background so we know all too well how exciting and rewarding the industry is and we work with start ups and more established agencies who may be looking to switch providers.
We are delighted to offer favourably discounted rates to TEAM Members.
TEAM is for Recruiters
Start Ups, Solos , Established & Scale Ups
Save Money - Make More Money
Whether you are a Start up, Solo, Established or Scale Up TEAM has huge benefits financially for you all.
With the HUGE savings on Job Boards (Indeed, REED, CV Library, Total Jobs, Job Site. Monster) TEAM membership can pay for itself many times over.
ALL TEAM MEMBERS RECEIVE ACCESS TO ...
The TEAM Hub
We mean it when we say we love to connect here at TEAM. So much in fact, that we’ve built our very own social network to enable us to do it even more. As a TEAM Member you will have access to this digital platform to collaborate and network with fellow Members across the entire community.
- Over 30 different networking groups covering specialist sectors and focus areas.
- A library of LIVE event recordings.
- TEAM Toolkit and Helplines
- Access to TEAM Mental Health and Wellbeing programmes.
- Legal Helplines
- Access to book all TEAM Events annually
TEAM Xchange
One of the original concepts behind TEAM when it was formed in 1994 was to create a network of recruiters who could share business opportunities. Every day, Members come together to collaborate on roles and share candidates on the TEAM Xchange split-fee functionality which is part of the TEAM Hub.
- Support your clients by filling roles outside of your specialist areas
- Over £1 million of shared business available every day
- Generate new income streams
Over £
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Total split-fees available today
Helplines and Support
Through our valued network of Service Providers we are able to offer all TEAM Members easy access to a range of free helplines covering topics such as Right to Work, Immigration and IR35. Members also have access to a set of ‘core’ documents which are downloadable from the TEAM Hub.
- Access to free legal helplines*
- Receive advice on any employment or recruitment related query – either in-house or external.

- Access to over 100 core documents with items such as Terms of Business and Contracts of Employment.
Service Providers
In conjunction with our Service Provider, Candidate Source Ltd, TEAM has secured exclusive discounts on a number of the UK’s leading Job Boards and CV search sites.
- Over 75 providers offering a range of services from accountancy to web design.
- Exclusive TEAM Member discounts available.
- Trusted reviews from fellow TEAM Members.
Job Board Partners
In conjunction with our Service Provider, Candidate Source Ltd, TEAM has secured exclusive discounts on a number of the UK’s leading Job Boards and CV search sites.
- Over 150 job boards available to TEAM Members*
- Access to new sites negotiated and added all the time
- Bespoke arrangements available upon request.
Community Stories
Kwabena Amaning started Third Nexus and joined TEAM under restrictive covenant on his 1st Monday of trading. On Tuesday he saw a job on TEAM Xchange he thought he could fill with a candidate (not being able to target any of his previous clients for 6 months). On Wednesday he submitted the candidate to the job owning TEAM member. The candidate got an online interview Thursday and an offer Friday which he accepted. On Monday Kwabena invoiced £3750. In his 1st 4 months in TEAM he filled 5 more roles for other TEAM members and invoiced a total of £25,000.
Sarah Bishop met Kerry Greenland ( 2 Solo recruiters) at our TEAM conference in 2018 and they promised to work together in the future. In April 2020 when the world had stopped working Sarah won a new contract with a new business managing Covid testing. She contacted Kerry and said "Help! I need to fill over 100 new jobs!" Over the next 12 months Kerry found 140 successful candidates and they both shared £500k fees from the very satisfied client.
DATA COMPLIANCE AND TEAM CULTURE
The success of the TEAM community is built on trust and collaboration. Every member signs acceptance of our Code of Conduct and adopts our guidelines for job sharing on TEAM Xchange. Any problems with disagreements or misunderstandings can be resolved through TEAM HQ mediation. In the last 3 years we have only had 2 of these issues to resolve satisfactorily.
TEAM is not for everyone; it suits a certain type of open minded recruiter willing to share ideas, challenges and jobs.

TEAM culture is unique in the industry.
Want to know more?
We don't want people to jump into signing up for TEAM membership. As explained before TEAM is not for everyone, so we need to be sure you understand how we work and that its totally right for your business too.

Contact one our membership team on the link below to book a call to share more information together.
TEAM is the UK's largest recruitment network for independently owned businesses, providing networking opportunities, shared resources, and support to help members grow and succeed.
TEAM, PM House, Old Portsmouth Road, Peasmarsh, Guildford, GU3 1LZ
Is TEAM For You
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