Three Books Every Recruitment Business Owner Should Read

Here at TEAM HQ we are frequently asked about resources and books to help business owners develop. You only have to go to Amazon and search “business books” and you’ll be spoilt for choice. Often that’s the biggest challenge, especially if you’d like to browse, or get a recommendation.

 

Here we have put together our three faves. In our humble opinion, each is a perfect choice for small business owner who is looking for fresh ideas and meaningful tactics to improve their business. We love these books as they are also hyper relevant for the World we find ourselves in today.

 

In no particular order, our top #3 recommendations are:

#1 – Eating the Big Fish – How Challenger Brands can Compete Against Brand Leaders, Author – Adam Morgan

What a book for any business owner who has a great service offering that simply requires more customers to tap into it. Adam deep dives into the tactics and strategies of challenger brands in multiple industries. It is refreshing to hear how the same principle – challenging the “big fish” is applied by different businesses. With interviews with business owners and marketeers the book is full of concepts that are reassuringly simple to translate into the context of a recruitment environment.

 

With so many new recruitment agencies starting (15,000 incorporations in the last two years) competition is both fierce and fragmented. To stand out, to be seen as the go-to recruitment agency in your market (be that regional or sector) requires a well constructed marketing and sales plan.

 

What struck us the most about this book was how simple the ideas are, yet how powerful the results can be. Being a challenger brand isn’t about market conditions, it is a state of mind. This makes building your challenger offering a rapid process. Adam’s advice through the book is practical. We love the eight credos of the challenger brand.

 

If you are finding your marketing and sales activity for the business isn’t creating the buzz and volume of incoming business you would like to see, grab this book and make sure you’ve got the right strategies in place.

#2 – Traction – Get a Grip on Your Business, Author – Gino Wickman

The headaches of business ownership are all too real for many of us. When there has been so much volatility and uncertainty, holding the tiller and weathering the storm has been tough. We can see calmer waters ahead. It feels positive out there. As we emerge from the lockdown, opportunities for business growth and revenue creation are in front of us.

 

This book is for now. If there is one book we recommend that every business owner in TEAM reads in 2021, it is this one.

 

Gino Wickman lays out his powerful, practical system for running your business. Filled with real life examples and interviews with other business owners, this light (240 page, and also available on audio) book is far more of a structured playbook than a business book. Chapter by chapter Gino takes you through a process to implement an operating system in your business that will help you scale (scale in revenues and scale through headcount). The system is appropriate for any size of business.

 

Last month Simon was joined on a seminar by two friends of TEAM – Jeremy Snell and Andrew Sillitoe. They both shared their thoughts and ideas on scaling and growth. One of the key elements they agreed on as fundamental was systems and processes. 

 

[TEAM Members you can find a recording of this session in the TEAM Hub]

 

If you watched the session and were left with the appetite to review your systems; develop your processes and then were left wondering where to start – Gino Wickman’s book is perfect.

 

We recognise that the total implementation of the EOS (Gino’s Entrepreneurial Operating System) may not be where you decide to go. The questions he asks through the book and the systematic way in which he describes change and implementation is gold.

 

A word of warning – if you elect to listen to the audio book whilst driving, you will end up pulling over every five minutes to write notes. It’s good stuff.

#3 Who: The A Method for Hiring, Author – Geoff Smart, Randy Street

Yes – it is American. When the author is called Randy Street you are also allowed to smile. Setting this aside, we love this book for two reasons –

It will help you hire better for your own business (it seems recruitment business owners aren’t able to replicate the super powers they have to help their client on their own business. In fact hiring for their own business seems to be their Kryptonite)

The content will help you to help your clients hire better. Ultimately increasing your value in the process.

Hiring mistakes cost businesses big. Yours included. A wrong hire (let’s not say bad, we mean someone who doesn’t stay long enough to create value. Leavers in the first 12 months) cost business money. Google “cost of a wrong hire” and there is plenty of evidence to support the cost being as much as three times the annual salary.

If you think as a solo recruiter this isn’t appropriate (when will I ever hire for my business?) we think that the proposition to the client for your placement fee of 25% is to reduce the probability of losing 300% of the first year’s salary with a wrong hire. Comparing 25% to 15% doesn’t seem the right angle for a client to take… just TEAM HQ adding value with some negotiation training

 

The authors interview 300 CEOs to find out what works and how the A method adds value when implemented. We admit, the content isn’t revelatory but we see that as a good thing. It reinforces what we know is right and provides and roadmap to get better at interviewing consistently. The chapters on writing job descriptions and attracting talent will help you, help your clients hire and retain the right people.

If you hire into your own business and apply the techniques it will save you the pain and heartache of discovering the person you thought would be a star is struggling to hit the levels promised in interview.

We have set up a discussion group in the TEAM Hub called – TEAM’s Business Book Club. Open for everyone to join, it is there for you to share with others books you’ve read and find out about what everyone else is consuming. We’ve put in there links to these books. If you’ve got a book you’d recommend (even one to avoid?!) then we will see you on the Hub at Book Club.

Remember, the first rule of TEAM book club – Everyone talks about book club 😂

Comments

  • Angela Cripps
    March 5, 2021 at 10:39 am

    Here are some of my recommendations:
    Effective Leadership – John Adair,
    Think and Grow Rich – Napoleon Hill,
    Good to Great – Jim Collins,
    Global Challenge – Humphrey Walters,
    Leadership and the One Minute Manager – Ken Blanchard & Spencer Johnson

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Julian Thompson
June 20, 2022

I have been a member of TEAM for over 10 years now and as an independent recruitment business owner its a no brainer! The whole ethos is designed to help build a strong network of allies with likeminded business owners and service providers who can use their knowledge and expertise to help you reach your business's true potential.

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Mark Bideleux
June 20, 2022

I have been a member of TEaM for over 7 years and always find the head office staff and service providers to be an excellent resource to lean on. For a small or medium sized recruitment business, membership and involvement is a must.

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John Docherty
June 20, 2022

A great network for small recruitment businesses who have shown to be very innovative during the Corona Virus crisis

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Melanie Johnson
June 15, 2022

TEAM offers great support for all stages of your recruitment business. The service providers are all experts in the recruitment sector, so the advice you receive will be up to date and relevant to the recruitment market. What attracted me to TEAM was the ability to split fees with other TEAM members. This USP separates TEAM from other recruitment networks in the UK. They also partner with other global split fee recruitment networks, so becoming a member is a no-brainer!

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Tim Lane
June 15, 2022

One of the most inclusive, diverse and professional recruitment associations there is. If you're in recruitment but not in TEAM... Join. Now :)

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Maxine Hart
June 15, 2022

Best buying decision we've made in 32 years of business. Not only do we receive supplier discounts, help with documentation and back office support, we get to network and share business with like minded independent recruiters. Why wouldn't you want to do that?

Your growth and productivity can be transformed with proactive relationship building among TEAM Members.

Being able to listen and talk to other company owners going through the same experiences and facing the same challenges as me is reassuring.

I have probably been involved in over 50 split fees on both sides of the coin, sometimes our job, sometimes our candidate, and that is beneficial to everyone involved.

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Laura Sharpe
February 9, 2021

It’s refreshing to meet so many like minded independent recruiters in one place and be able to do everything online. It’s great to be able to share knowledge and split fees with each other. The supplier discounts are really helpful and the head office staff have all made me feel really welcome. TEAM has been invaluable in accelerating the success of Sharpe Recruitment so thank you very much!

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Sue Turney
February 3, 2021

TEAM have been fantastic for before lockdown, the growth and since lockdown, the survival of Aspire Personnel. TEAM offers great networking with agencies and like minded business owners across the UK, giving the opportunity to work with split fees, and more so building great relationships with other recruiters. TEAM HQ have also been a fantastic support, with answers from recruitment legislation, legal docs and more.

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Neil Johnson
February 1, 2021

TEAM have provided my business with great support for many years. It is great to be able to meet with other independent agency owners and TEAM provides us with the platform on which to do this. TEAM provide a variety of webinars and training opportunities which are always well thought out and informative. Throughout the COVID-19 period I also managed to do some "Split" business with other members which was a welcome boost to my business. Would thoroughly recommend membership to anyone

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Ieuan Savage
October 28, 2020

prosperIS Recruitment have been members of TEAM for many years and have benefited from their fantastic support throughout this period. Both the network itself and TEAM HQ create a highly supportive and collaborative environment and I would highly recommend to independently owned Recruitment businesses. Thank you to Tricia, Jackie and the team for all of your invaluable advice and support.

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Ronald Ravenhill
August 4, 2020

I'm really pleased that I joined Team since joining they have supported me and my business in a big way and I couldn't be without them now!

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John Stanton
July 31, 2020

MYNT Recruitment have been members of TEAM for many years and I now am one of its Regional Directors. TEAM is a wonderful organisation and brings together like minded professional recruiters across the UK, it is here to genuinely help support it members in every aspect of the recruitment sector. Added into this, is a wide range of service providers that offer excellent services and or products , tailored to the recruitment industry. TEAM "Working Together"

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Tracey Clay
July 31, 2020

It was an easy decision to join TEAM when I set up on my own as an independent recruiter in 2019 as Pivotal Recruit. I had already been an active participant and had seen first hand the direct and indirect value and return on investment this organisation brings. A more supportive and collaborative network of professionals you couldn't find anywhere else, providing knowledge, expertise and a few laughs along the way, what more could you ask for? I'm proud and thankful to be part of such a great organisation

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Lesley Whiting
July 30, 2020

It's the largest network of independent recruitment agencies who work alongside each other to fulfill their clients requirements in an efficient, professional manner. Excellent benefits and the support from H/O is second to none. The numerous suppliers as members means you can trust them and know you'll get a good deal. Brilliant organisation, wouldn't be without them.

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Clare Wight
July 30, 2020

An amazing organisation that I am proud to be part of, helping independent agencies in many ways. Including a friendly, professional and inclusive support nework, training, market updates and the opportunity to win business through collaborative work with like minded businesses.

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Michelle Theuma
July 21, 2020

I've been a TEAM member for a number of years and have gained so much from this organisation. To build a network with other professionally minded recruiters is invaluable. Add to that expert service providers in the recruitment sector, as well as specialist legal advisors and the opportunity to build a new revenue stream with trusted recruitment partners whilst supporting your existing Clients, makes this membership the most valued one I have.

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Susan Jones
July 15, 2020

We've been members of TEAM for several years, but during the Covid19 pandemic we've been especially grateful to be part of the network and really appreciated all that TEAM have been doing over the last few months, in very challenging circumstances. We’ve felt well supported and amongst knowledgeable people regarding all the legal stuff and amongst friendly (albeit distanced) colleagues for everything else. There haven’t always been easy answers but it’s helped to be part of the TEAM network, definitely!

I was recommended to join TEAM by a couple of partners. I was sceptical at first, but then realised that the money we'd save on advertising is double the cost of the membership, so I signed up. Two years later, my only regret is not signing up earlier, as their documents library and free support would have made my life a lot easier when I set the business up. During the covid-19 period their support has been invaluable, with weekly video calls with legal experts and the ability to share challenges with other directors and being able to get advise there and then. Thanks to everyone at TEAM. Appreciate your help! The Savanna Team.

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Natalie Taylor
May 14, 2019

Fabulous network! A well organised, professional and friendly group of independent recruiters. Wagstaff joined TEAM in 2011 and have enjoyed the support of like-minded industry professionals to deliver additional recruitment projects for our customers. This has been achieved by collaborating with other recruiters and sharing business. Additional benefits have included ongoing regular updates from legal professionals relating to employment law, a great annual conference with up to date and on topic training, plus a great event to network in a friendly environment with nice people! Highly recommend to any independent recruiter.

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Alex Dean
May 7, 2019

We have been members of TEAM for 15+ years and have found our membership to be invaluable. The support and expertise TEAM offer members is second to none and I would highly recommend that any burgeoning recruitment business join this incredible network.

Great way to expand your business, benefits of discounts, support, ideas sharing and caoching.

Fantastic fee sharing, supplier discount & peer to peer coaching network. TEAM has been invaluable in accelerating the success of Macstaff and I am proud to be an active member!

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Mark Rye
August 25, 2018

Elevate Recruitment & Training Consultants Limited (ElevateRTC) joined TEAM in September 2010, shortly after the business was established. We were enticed by the discounts offered by TEAM’s network of handpicked service providers - not least the exclusive job boards discounts. Since becoming a part of TEAM, our membership has literally saved us £000’s on essential products and services. Being a part of TEAM though, is so much more than just making savings: TEAM Xchange (TEAM’s fee sharing platform – which has helped us make placements we would not have made otherwise), free helplines manned by industry experts, the library of hundreds of documents and the networking opportunities afforded by a membership of over 700 locations makes TEAM a huge part of our company’s success.

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Maxine Hart
June 7, 2018

We have been members of TEAM for over 10 years now and it's always been a no brainer for us. Splitting fees with other like minded, independent agencies means that both our Candidates and our Clients get a much larger pool to choose from. It allows us to grow our turnover without immediate overheads. Then of course, there are the savings that buying as a larger group bring. The Employment Agents' Movement gives the smaller recruitment agency the ability to punch above their weight and compete with the high street agencies.